Privacy Policy

Welcome to RyceLL Host, operated under RyceLLCloud. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (rycellhost.net) or communicate with us. We are committed to protecting your data and being transparent about how it’s used. If you have any concerns or questions, please contact us at admin@rycellhost.net.

1. Scope of This Policy

This policy applies to all personal data processed by RyceLL Host in connection with our website, services, and related platforms. It covers all visitors, customers, and business contacts who interact with us.

2. Data Controller

RyceLL Host is responsible for handling your personal data. We determine how and why your data is processed as described in this Privacy Policy.

3. Whose Information We Process

We collect and process personal data from individuals who visit our website, use our services, or communicate with us — including clients, business representatives, and support contacts.

4. How We Collect Data

We gather information directly from you when you create an account, make a purchase, fill out forms, or contact us through our site or support channels.

5. Data We Collect

• Email address and contact information
• Payment and billing details (processed securely through our payment partners)
• IP address and technical usage data (for security and analytics)

6. How We Use Your Data

• To provide and maintain hosting and related services
• To manage accounts, billing, and technical support
• To comply with legal obligations and prevent misuse or fraud
• To improve our website and customer experience

7. Data Retention

We store your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted or anonymized.

8. Sharing of Information

RyceLL Host does not sell or share your personal information with third parties. We may disclose limited data to trusted service providers (e.g., payment gateways or infrastructure partners) strictly for service delivery and compliance with legal requirements.

9. Data Storage and Location

All personal data is stored on secure servers located within reputable data centers. We ensure that your information is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and industry-standard security measures.

10. Security Measures

We use technical and organizational safeguards to protect your data from unauthorized access, alteration, or loss. These include encryption, access control, firewalls, and routine security audits.

11. Your Rights

Under Philippine law, you have the following rights concerning your personal data:

• Right to be informed about how your data is collected and used
• Right to access and request copies of your data
• Right to correct inaccurate or outdated information
• Right to withdraw consent or object to processing
• Right to data portability, where applicable
• Right to file a complaint with the National Privacy Commission (NPC)

12. Legal Framework

This Privacy Policy is governed by the Republic of the Philippines and complies with the Data Privacy Act of 2012 and related regulations.

13. Cookies

Our website uses cookies to enhance functionality and analyze traffic. These include essential cookies (for site operation) and analytics cookies (to improve performance). You may disable cookies in your browser settings, but some features may not function properly.

14. Minors’ Information

Our website and services are not directed toward individuals under 18 years old. If you are below 18, please obtain consent from a parent or guardian before using our site or services.

15. Questions or Concerns

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to us via email at admin@rycellhost.net. We’ll be happy to assist you.